What do I do if an item arrives damaged?
Please call us immediately on 01524 841307, and we will arrange for a replacement or refund.
How can I contact you if I have a query?
You can telephone us on 01524 841307, email us at fashion@edwardsoflancaster.com or click here and complete our contact form.
What is your Customer Privacy Policy?
Edwards of Lancaster Ltd endeavours to ensure that the material contained in this website is up to date and correct, but does not represent that the information contained on the website is accurate, comprehensive, verified or complete. We shall have no liability for any error made or omission or delay of information from this website or for any reliance placed by any person on the information.

We shall not be liable for any claims or any direct, indirect or consequential loss of any nature arising indirectly or directly from the use of the information contained in this website or otherwise howsoever arising except to the extent required by law.

Links from this website to other sites are for information only and we do not make any representations or warranties, express or implied, about the information provided through this website, including any hypertext links or any other items used either directly or indirectly from this website.

By accessing this website you are confirming that you have understood and accepted these terms.

This legal information and use of this website is governed by and is to be interpreted in accordance with English law.

We are committed to protecting the privacy of anyone using this site. We aim to ensure that any information you give us is only used for order fulfillment and informing you of offers we may have in the future. Details are never passed to third parties without prior consent.

Our site may use text files known as 'cookies' to gather information. Cookies can store information about your preferences and many web sites use them to provide useful features to their customers.

Cookies contain no personally identifiable information. If you prefer you can set your browser to refuse cookies. This will not affect your use of our site.
What is your delivery and returns policy?
Please refer to our Delivery and Returns section where it covers our delivery, returns and shipping policy.

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enquiries by phone 01524 841 307